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Can't log into McMaster email, help!

 
Old 09-10-2013 at 03:59 PM   #1
LBiC
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Can't log into McMaster email, help!
For some reason whenever I try logging on with my MacID and password, either google or MUSS says it's invalid. I've tried many times with the same results, with the info I use to log onto mugsi all the time.
Old 09-10-2013 at 04:04 PM   #2
LBiC
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it says "invalid email; we are unable to process your request at this time"

and actually gives me an option to sign out at the top right corner.
Old 09-10-2013 at 04:13 PM   #3
Sayora
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Assuming you've been logging in through the Mcmaster gmail portal, not just the google one and having this issue, you could ask University Technology Services (http://www.mcmaster.ca/uts/)
Old 09-10-2013 at 04:14 PM   #4
Leeoku
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Did you activate mac id?
http://www.mcmaster.ca/uts/macid/

Did you activate the services?
Go to mugsi>log in>My Mugsi>Profile>Activat e mac id services. Wait 24 hrs to activate
Old 09-10-2013 at 06:56 PM   #5
HKurera
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I had the same problem. You have to activate your mac id services. You can sign on again within 24 hours



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