I received a bursary on my account balance for X dollars. So I have have had this credit in my account for a while.

When it came time to pay my tuition I paid $tuition - $X

My tuition payment has gone through, it now says I owe $X, but also says "Account Balance: -$X"

So really, I dont owe anything, but its telling me I owe $X. How do I apply my negative account balance to the amount I owe? This is silly.


Thanks

Originally Posted by Melanieee

I received a bursary on my account balance for X dollars. So I have have had this credit in my account for a while.

When it came time to pay my tuition I paid $tuition - $X

My tuition payment has gone through, it now says I owe $X, but also says "Account Balance: -$X"

So really, I dont owe anything, but its telling me I owe $X. How do I apply my negative account balance to the amount I owe? This is silly.


Thanks

The two accounts (Payment Agreement Balance and Student Account Balance) should merge come September.