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How to change MAC ID

Old 08-27-2015 at 01:22 PM   #1
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How to change MAC ID
I went to UTS to change my mac email due to a legal name change, but they told me they can only change my name on the inside of gmail ( :/ ). Anyway, so if you can't change your email, can you get a new email? can you change your mac id ( the one used to log into avenue and mosaic).
when i asked UTS these questions they told me to ask the registrar office, and once I went there, the registrar told me they can't help me only UTS can .-. so I went back to UTS and they said they can't help.

Note: Registrar changed my name inside mosaic, avenue, and on student card (MAC ID didn't change).
Old 08-27-2015 at 01:39 PM   #2
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I'm not sure your MAC ID can change - it's like your student number, something that follows you throughout your time here. If both the registrar and UTS are saying they can't help you, then it doesn't sound like it's something that is usually done.

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