01-30-2014 at 11:15 PM
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#1
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Power Abuser
Join Date: Apr 2011
Posts: 3,170
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A2L Login Error
Hi,
I was recently logged into A2L, but I had closed my web browser. Upon reopening it and trying to access A2L I was presented with the following text:
I728[Account Expired]
There is a problem with your MAC ID. Please contact the Service Desk at (905)525-9140 extension 24357
for further assistance and quote the error code.
---
Has this happened for anyone else before? I'm not sure why my account has apparently expired.  |
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01-30-2014 at 11:17 PM
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#2
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Member
Join Date: Aug 2011
Posts: 20
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Same thing happening to me right now ... anyone got an answer?
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01-30-2014 at 11:19 PM
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#3
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Elite Member
Join Date: Aug 2012
Posts: 379
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yeah, and I went to change my Mac ID password on the McMaster UTS website, and it said "Mac ID expired".
They don't open until 8:30 tomorrow, and I need to view lecture notes. This is ridiculous.
__________________
...And will you succeed? Yes! You will, indeed! (98 and 3/4 percent guaranteed.)
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01-30-2014 at 11:21 PM
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#4
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Power Abuser
Join Date: Apr 2011
Posts: 3,170
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Well it's a good sign that this isn't only happening to one person. I'm sure they'll resolve the issue as soon as possible. It is ridiculous though, I agree!
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01-30-2014 at 11:23 PM
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#5
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Moderator
Join Date: Jul 2010
Posts: 2,998
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i was able to log in earlier today now i cant. It's UTS end
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01-30-2014 at 11:46 PM
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#6
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Senior Member
Join Date: Aug 2009
Posts: 290
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Same for me too! But i can still log in to MUGSI.... lol so great that i need stuff on Avenue right now
__________________
Reshmee Prakash; H. Life Sciences V, 2013-2014
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01-30-2014 at 11:48 PM
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#7
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Elite Member
Join Date: Jun 2010
Posts: 644
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same
been trying to access my emails... no luck there.
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01-31-2014 at 12:02 AM
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#8
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Member
Join Date: Jun 2013
Posts: 27
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same here too! But I can log into my mcmaster email.
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01-31-2014 at 12:02 AM
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#9
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Member
Join Date: Jun 2010
Posts: 31
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All studentmail is down, my emails arent coming in through imap and I can't login through studentmail.mcmaster. ca. This couldddd be a mess.
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01-31-2014 at 12:42 AM
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#10
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Moderator
Join Date: Jun 2012
Posts: 417
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I'm so glad it's not just me. I was totally panicking for a second there.
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01-31-2014 at 12:43 AM
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#11
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Senior Member
Join Date: Jul 2011
Posts: 286
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You can fix this error by logging into mugsi and then enabling your MacID services. I just did that and it instantly worked for me.
anonanon987, ashleighp, chrisA, Grover, icecubz, jaywa, Kdts, nadinee, oldviking, SweetyTweety, zahra k
all say thanks to Swampis for this post.
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01-31-2014 at 12:52 AM
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#12
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Moderator
Join Date: Jun 2012
Posts: 417
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Thank you Brent! Mine is working now as well.  |
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01-31-2014 at 01:22 AM
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#13
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Moderator
Join Date: Jul 2010
Posts: 2,998
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swampis beat me
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01-31-2014 at 07:24 AM
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#14
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Senior Member
Join Date: Dec 2012
Posts: 107
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Happened to me too.
There really should be 24 h support on these things. Students work on stuff around the clock. Isn't there anybody in India who understands Avenue?
Fortunately, I see a fix has been posted. I'm going to try it.
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01-31-2014 at 08:13 AM
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#15
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Member
Join Date: Sep 2012
Posts: 5
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Thanks Brent
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