Cisco Not So Clean Access Agent
06-24-2009 at 06:30 PM
|
#1
|
|
Elite Member
Join Date: Jul 2008
Posts: 701
Thanked:
31 Times
Liked:
90 Times
|
Cisco Not So Clean Access Agent
Hi!
Lately i've been getting this really annoying message on how I have to update my definitions. I got a new anti-virus and I'm 100% sure its up to date yet Clean Access Agent which even gives me the option to update doesn't even work. Anyone know how fix this? I know it takes like 2 seconds to get past it up but that 2 seconds I could get a lot more done than have to wait for cisco to log on. On top of that I have a limit on how much time I spend on the web...
Thanks!
|
|
06-26-2009 at 05:40 PM
|
#2
|
|
Vampire Slayer
Join Date: Jul 2008
Posts: 359
Thanked:
19 Times
Liked:
40 Times
|
Ah, I had that same problem, unfortunately I don't know how to help you because I couldn't fix it myself. My hard drive broke before I figured it out so I had to get a new one and I haven't used Cisco since. But if it happened to me, it must've happened to someone else here who can help you.
__________________
Jaclyn Hill ~ Third Year ~ Honors Earth & Environmental Science
MACgreen ~ McMaster Japanese Connection
|
|
06-26-2009 at 05:44 PM
|
#3
|
|
Moderator
Join Date: Jun 2008
Posts: 12,484
Thanked:
1,629 Times
Liked:
604 Times
|
Which AV are you using?
__________________
Jeremy Han
McMaster Alumni - Honours Molecular Biology and Genetics
Pennsylvania College of Optometry at Salus University Third Year - Doctor of Optometry
|
|
06-26-2009 at 08:29 PM
|
#4
|
|
Elite Member
Join Date: Jul 2008
Posts: 701
Thanked:
31 Times
Liked:
90 Times
|
Rogers. Is there anyway to get into Cisco's setting?
|
|
06-26-2009 at 09:25 PM
|
#5
|
|
Elite Member
Join Date: Oct 2006
Posts: 676
Thanked:
60 Times
Liked:
142 Times
|
Quote:
Originally Posted by patelp
Hi!
Lately i've been getting this really annoying message on how I have to update my definitions. I got a new anti-virus and I'm 100% sure its up to date yet Clean Access Agent which even gives me the option to update doesn't even work. Anyone know how fix this? I know it takes like 2 seconds to get past it up but that 2 seconds I could get a lot more done than have to wait for cisco to log on. On top of that I have a limit on how much time I spend on the web...
Thanks!
|
I had that problem with an AV I used.
Just click next. Nothing you can do. Yeah, there is like a 1.5 hr or 2hr time limit (don't remember), but you can just log on again.
I actually wrote an email to UTS saying how my AV gave me this error and how my AV program is the best one out there and they should support it. lol. |
|
06-26-2009 at 10:08 PM
|
#6
|
|
Senior Member
Join Date: Jul 2007
Posts: 131
Thanked:
8 Times
Liked:
17 Times
|
The way CISCO CAA works is it uses a pre-programmed library of antivirus software list to compare to what you are running. If your software is not on the list, it will not recognise it, or may not recognise it properly.
Version numbers also affect it. If you noticed, for those who use AVG, when version 8.1 was released to upgrade version 8, CAA did not recognise it and quaranteened our access.
See the official list here:
http://www.cisco.com/en/US/docs/secu...n.html#wp42212
__________________
Carl Karichian
Hons Life Science Level IV
|
|
06-26-2009 at 10:13 PM
|
#7
|
|
Moderator
Join Date: Jun 2008
Posts: 12,484
Thanked:
1,629 Times
Liked:
604 Times
|
Quote:
Originally Posted by webzn
The way CISCO CAA works is it uses a pre-programmed library of antivirus software list to compare to what you are running. If your software is not on the list, it will not recognise it, or may not recognise it properly.
Version numbers also affect it. If you noticed, for those who use AVG, when version 8.1 was released to upgrade version 8, CAA did not recognise it and quaranteened our access.
See the official list here:
http://www.cisco.com/en/US/docs/secu...n.html#wp42212 |
Oh, makes a lot of sense. Probably explains why I couldn't log on when I updated my windows security. I had to get the tech guy in the library to download an older file and upload it onto my computer. :\
__________________
Jeremy Han
McMaster Alumni - Honours Molecular Biology and Genetics
Pennsylvania College of Optometry at Salus University Third Year - Doctor of Optometry
|
|
06-26-2009 at 11:18 PM
|
#8
|
|
Senior Member
Join Date: Aug 2008
Posts: 233
Thanked:
66 Times
Liked:
87 Times
|
I made it through all 5 years without installing that garbage on my computer. Yay hacks  |
|
06-26-2009 at 11:51 PM
|
#9
|
|
Elite Member
Join Date: Sep 2008
Posts: 1,841
Thanked:
229 Times
Liked:
349 Times
|
I think Macbooks get around it. I never had to install it.
__________________
Gregory Darkeff
Alumni 2011 - Honors Commerce and Economics Minor
|
|
06-27-2009 at 09:35 AM
|
#10
|
|
Senior Member
Join Date: Aug 2008
Posts: 233
Thanked:
66 Times
Liked:
87 Times
|
That's another option - OS X / Linux do not require CAA.
|
|
06-27-2009 at 10:10 AM
|
#11
|
|
Elite Member
Join Date: Sep 2008
Posts: 1,841
Thanked:
229 Times
Liked:
349 Times
|
Quote:
Originally Posted by DavidR
That's another option - OS X / Linux do not require CAA.
|
Which is so very convenient
__________________
Gregory Darkeff
Alumni 2011 - Honors Commerce and Economics Minor
|
|
06-27-2009 at 11:40 AM
|
#12
|
|
Elite Member
Join Date: Jul 2008
Posts: 701
Thanked:
31 Times
Liked:
90 Times
|
well I'll guess I'll contact CISCO see what they say. I really wish I had Mac!
|
|
06-27-2009 at 11:35 PM
|
#13
|
|
Elite Member
Join Date: Jun 2008
Posts: 2,069
Thanked:
318 Times
Liked:
361 Times
|
Haha, CISCO is so annoying. I'm glad I've never had to use it. *hugs macbook*
|
|
06-28-2009 at 12:40 AM
|
#14
|
|
Trolling ain't easy
Join Date: Jul 2008
Posts: 3,190
Thanked:
499 Times
Liked:
1,642 Times
|
There was a program for windows that tricked the system into thinking you were a Mac or a Linux system. It still works, but it requires a lot of work to make it do so :p.
|
|
06-28-2009 at 01:05 AM
|
#15
|
|
Moderator
Join Date: Jun 2008
Posts: 12,484
Thanked:
1,629 Times
Liked:
604 Times
|
Quote:
Originally Posted by Ownaginatios
There was a program for windows that tricked the system into thinking you were a Mac or a Linux system. It still works, but it requires a lot of work to make it do so :p.
|
What if I just bring my laptop to PMall and pay them to do it for me?
__________________
Jeremy Han
McMaster Alumni - Honours Molecular Biology and Genetics
Pennsylvania College of Optometry at Salus University Third Year - Doctor of Optometry
|
| Thread Tools |
Search this Thread |
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
McMaster University News and Information, Student-run Community, with topics ranging from Student Life, Advice, News, Events, and General Help.
Notice: The views and opinions expressed in this page are strictly those of the student(s) who authored the content. The contents of this page have not been reviewed or approved by McMaster University or the MSU (McMaster Students Union). Being a student-run community, all articles and discussion posts on MacInsiders are unofficial and it is therefore always recommended that you visit the official McMaster website for the most accurate up-to-date information.
|
