I'm pretty sure you have to go in person and drop it off, as they need your Student Card.
You could email them though
[email protected]
or 905-525-9140 extension 27448
and their mailing address is:
Mac Express Centre,
McMaster University
1280 Main Street West, Commons 128
Hamilton, Ontario, Canada L8S 4K1
Edit:
It depends on what plan your are getting, if you get the Freedom plan, the money stays with your forever, but the term plan expires after your selected "term"