I originally agreed to my payment agreement when I registered for my courses. I was on the residence waiting list and was offered a room last week. I clued in the other day that maybe I wouldn't be able to section my courses since I hadn't re-agreed to my payment agreement since residence had been added, but I was able to get on yesterday and do that no problem.

BUT. when I click on my payment agreement, I get this error A technical error has been encountered. Please call Student Accounts and Cashiers. (81306: ) It said that every time I clicked on it yesterday and also today. Is it maybe because my residence fees haven't been added yet? I haven't been assigned a room yet, but I paid the deposit.

Should I call right away or wait till I get my room assignment to see if that is the problem? Thanks!

Originally Posted by Mfm12

I originally agreed to my payment agreement when I registered for my courses. I was on the residence waiting list and was offered a room last week. I clued in the other day that maybe I wouldn't be able to section my courses since I hadn't re-agreed to my payment agreement since residence had been added, but I was able to get on yesterday and do that no problem.

BUT. when I click on my payment agreement, I get this error A technical error has been encountered. Please call Student Accounts and Cashiers. (81306: ) It said that every time I clicked on it yesterday and also today. Is it maybe because my residence fees haven't been added yet? I haven't been assigned a room yet, but I paid the deposit.

Should I call right away or wait till I get my room assignment to see if that is the problem? Thanks!

You might as well just call now, I think they are open.

Same thing happened to me, it's because they are adding the residence fees to it. Give it a couple days, it took around 5 business days before I could access mine again.