Quote:
Originally Posted by Chomps
Subletting until April of next year
How is CIKs customer service? I find nothing but negative reviews for them
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The problem with 3rd parties is that they have to go through 1st parties (ie: Cogeco). So a lot of supports is going to be delayed or becomes problematic.
Example: If you install with Cogeco, they gives you a 2 hours window of installation. If you do it with a 3rd party, Cogeco will give you 8 am to 5 pm window.
See the difference immediately? People will end up blaming CIK Telecom for these problems that a 3rd party can not solved. Hence bad reviews.
Once it get hooked up and started, there is no reason for you to deal with customer support. Lines are maintained by Cogeco and Cogeco does a great job.
You really do get what you pay for. Balance out the pros and cons and take it from there.