06-05-2011 at 08:02 PM
			
						
		 | 
		
			 
			
			#1
			
 | 
	
 
	| 
			
			
 
 Elite Member 
			
		
	
		
				
				
				
				Join Date: Aug 2008 
				
		
			Posts: 5,014
		 
 
	
Thanked: 
		
			
				406 Times
			
		
	 
 
Liked: 
		
			
				2,312 Times
			
		
	  
				
								
		
			 
 
 
  
	 | 
	
	
		
			
			 
				computer die... what do?
			 
			
		
		
		I know its possible to basically recover the data on my harddrive if the harddrive is intact... I was just wondering where I could have this done, and for the cheapest? And if possible, is there a way to do this myself? 
 
(ASUS laptop; bios/os/etc not working because it suffered a... boo boo) 
		
	
		
		
		
		
		
  
	 | 
 
 
	 
	
		 	
	 
 
	
	
		
	
		
	
				
			
			 
			06-05-2011 at 08:07 PM
			
						
		 | 
		
			 
			
			#2
			
 | 
	
 
	| 
			
			
 
 Member 
			
		
	
		
				
				
				
				Join Date: Apr 2011 
				
		
			Posts: 70
		 
 
	
Thanked: 
		
			
				33 Times
			
		
	 
 
Liked: 
		
			
				36 Times
			
		
	  
				
								
		
			 
 
 
  
	 | 
	
	
		
		
		 You'll probably be able to find a guide online with step-by-step instructions on opening up your laptop. Get the hard drive out, plug it in to a desktop like you would if you're installing a second HD, and you'll be able to recover everything. 
		
	
		
		
		
		
		
  
	 | 
 
 
	 
	
		 	
	 
 
	
	
		
	
		
	
				
			
			 
			06-05-2011 at 08:16 PM
			
						
		 | 
		
			 
			
			#3
			
 | 
	
 
	| 
			
			
 
 Elite Member 
			
		
	
		
				
				
				
				Join Date: Aug 2008 
				
		
			Posts: 2,412
		 
 
	
Thanked: 
		
			
				152 Times
			
		
	 
 
Liked: 
		
			
				339 Times
			
		
	  
				
								
		
			 
 
 
  
	 | 
	
	
		
		
		http://eceplayground.com/2010/09/19/...0-traveler-es/
The Traveler ES in particular. I've used it, it works.  
		
	
		
		
		
		
			
				__________________ 
				Electrical Engineering Alumni
			 
		
		
		
		
  
	 | 
 
 
	 
	
		 	
	 
 
	
	
		
	
		
	
				
			
			 
			06-05-2011 at 08:26 PM
			
						
		 | 
		
			 
			
			#4
			
 | 
	
 
	| 
			
			
 
 Elite Member 
			
		
	
		
				
				
				
				Join Date: Aug 2008 
				
		
			Posts: 5,014
		 
 
	
Thanked: 
		
			
				406 Times
			
		
	 
 
Liked: 
		
			
				2,312 Times
			
		
	  
				
								
		
			 
 
 
  
	 | 
	
	
		
		
		
	Quote: 
	
	
		
			
				
					Originally Posted by  blackdragon
					 
				 
				
			
		 | 
	 
	 
 I'll keep that in mind, failing finding the warranty    
		
	
		
		
		
		
		
  
	 | 
 
 
	 
	
		 	
	 
 
	
	
		
	
		
	
				
			
			 
			06-05-2011 at 08:33 PM
			
						
		 | 
		
			 
			
			#5
			
 | 
	
 
	| 
			
			
 
 Power Abuser 
			
		
	
		
				
				
				
				Join Date: Apr 2011 
				
		
			Posts: 3,170
		 
 
	
Thanked: 
		
			
				246 Times
			
		
	 
 
Liked: 
		
			
				459 Times
			
		
	  
				
								
		
			 
 
 
  
	 | 
	
	
		
		
		 Try 'Recuva' by Piriform. It worked for me when I needed it, do the deepest scan level though. 
		
	
		
		
		
		
		
  
	 | 
 
 
	 
	
		 	
	 
 
	
	
		
	
		
	
				
			
			 
			06-05-2011 at 08:36 PM
			
						
		 | 
		
			 
			
			#6
			
 | 
	
 
	| 
			
			
 
 Elite Member 
			
		
	
		
				
				
				
				Join Date: Aug 2008 
				
		
			Posts: 2,412
		 
 
	
Thanked: 
		
			
				152 Times
			
		
	 
 
Liked: 
		
			
				339 Times
			
		
	  
				
								
		
			 
 
 
  
	 | 
	
	
		
		
		
	Quote: 
	
	
		
			
				
					Originally Posted by  herBs
					 
				 
				Try 'Recuva' by Piriform. It worked for me when I needed it, do the deepest scan level though. 
			
		 | 
	 
	 
 That is for recovering files once its deleted.
 
He is having a different problem.  
		
	
		
		
		
		
			
				__________________ 
				Electrical Engineering Alumni
			 
		
		
		
		
  
	 | 
 
 
	 
	
		 	
	 
 
	
	
		
	
		
	
				
			
			 
			06-05-2011 at 10:18 PM
			
						
		 | 
		
			 
			
			#7
			
 | 
	
 
	| 
			
			
 
 Elite Member 
			
		
	
		
				
				
				
				Join Date: Mar 2008 
				
		
			Posts: 893
		 
 
	
Thanked: 
		
			
				97 Times
			
		
	 
 
Liked: 
		
			
				207 Times
			
		
	  
				
								
		
			 
 
 
  
	 | 
	
	
		
		
		 I've done some data recovery in the past. PM me and we can talk about the details. 
		
	
		
		
		
		
		
  
	 | 
 
 
	 
	
		 	
	 
 
	
	
		
	
		
	
				
			
			 
			06-05-2011 at 10:36 PM
			
						
		 | 
		
			 
			
			#8
			
 | 
	
 
	| 
			
			
 
 Elite Member 
			
		
	
		
				
				
				
				Join Date: Jul 2009 
				
		
			Posts: 1,381
		 
 
	
Thanked: 
		
			
				74 Times
			
		
	 
 
Liked: 
		
			
				300 Times
			
		
	  
				
								
		
			 
 
 
  
	 | 
	
	
		
		
		 buy an enclosure 
		
	
		
		
		
		
			
				__________________ 
				IRS - International Reggae & Soca Show 
Mondays 8-9PM - CFMU 93.3
			 
		
		
		
		
  
	 | 
 
 
	 
	
		 	
	 
 
	
	
		
	
		
	
				
			
			 
			06-05-2011 at 10:37 PM
			
						
		 | 
		
			 
			
			#9
			
 | 
	
 
	| 
			
			
 
 Elite Member 
			
		
	
		
				
				
				
				Join Date: Sep 2008 
				
		
			Posts: 489
		 
 
	
Thanked: 
		
			
				30 Times
			
		
	 
 
Liked: 
		
			
				384 Times
			
		
	  
				
								
		
			 
 
 
  
	 | 
	
	
		
		
		 drive swap != data recovery 
your question has been answered, but that aside, i'd like to know; what happened exactly? 
		
	
		
		
		
		
		
  
	 | 
 
 
	 
	
		 	
	 
 
	
	
		
	
		
	
				
			
			 
			06-05-2011 at 11:29 PM
			
						
		 | 
		
			 
			
			#10
			
 | 
	
 
	| 
			
			
 
 Elite Member 
			
		
	
		
				
				
				
				Join Date: Aug 2008 
				
		
			Posts: 5,014
		 
 
	
Thanked: 
		
			
				406 Times
			
		
	 
 
Liked: 
		
			
				2,312 Times
			
		
	  
				
								
		
			 
 
 
  
	 | 
	
	
		
		
		
	Quote: 
	
	
		
			
				
					Originally Posted by  Freija
					 
				 
				drive swap != data recovery 
your question has been answered, but that aside, i'd like to know; what happened exactly? 
			
		 | 
	 
	 
 I'm pretty careless with my laptop in general, but it took a tumble when I was carrying in my house.. it seemed fine at first, but then I lost all responsiveness from being able to preform an action (could still move the mouse pointer), but the OS/GUI (?) itself was frozen. I could intermittently do stuff, but I decided to restart it..
 
Then I was brought to a restore screen -- I had some important files that I hadn't backed up, so I decided that I should restart it again, hoping I could recover those before I did a factory reset... only it turns out my operating system no longer existed (corrupt?). It actually told me no operating system is installed.  Now when I turn it on, it says the BOOTMGR is missing :(
 
I just find it weird how the software could mess up like this from a fall.  
		
	
		
		
		
		
		
  
	 | 
 
 
	 
	
		 	
	 
 
	
	
		
	
		
	
				
			
			 
			06-05-2011 at 11:35 PM
			
						
		 | 
		
			 
			
			#11
			
 | 
	
 
	| 
			
			
 
 Elite Member 
			
		
	
		
				
				
				
				Join Date: Aug 2010 
				
		
			Posts: 451
		 
 
	
Thanked: 
		
			
				94 Times
			
		
	 
 
Liked: 
		
			
				30 Times
			
		
	  
				
								
		
			 
 
 
  
	 | 
	
	
		
		
		
	Quote: 
	
	
		
			
				
					Originally Posted by  RyanC
					 
				 
				I'm pretty careless with my laptop in general, but it took a tumble when I was carrying in my house.. it seemed fine at first, but then I lost all responsiveness from being able to preform an action (could still move the mouse pointer), but the OS/GUI (?) itself was frozen. I could intermittently do stuff, but I decided to restart it.. 
 
Then I was brought to a restore screen -- I had some important files that I hadn't backed up, so I decided that I should restart it again, hoping I could recover those before I did a factory reset... only it turns out my operating system no longer existed (corrupt?). It actually told me no operating system is installed.  Now when I turn it on, it says the BOOTMGR is missing :( 
 
I just find it weird how the software could mess up like this from a fall. 
			
		 | 
	 
	 
 IF the BOOTMGR is the only thing missing its an easy fix. As in your OS is still intact. 
 
As for files, you can try using a linux live cd to recover files before you take out your hard drive and what not.  
		
	
		
		
		
		
		
  
	 | 
 
 
	 
	
		 	
	 
 
	
	
		
	
		
	
				
			
			 
			06-06-2011 at 12:35 AM
			
						
		 | 
		
			 
			
			#12
			
 | 
	
 
	| 
			
			
 
 Moderator 
			
		
 
	
		
				
				
				
				Join Date: Aug 2008 
				
		
			Posts: 1,404
		 
 
	
Thanked: 
		
			
				170 Times
			
		
	 
 
Liked: 
		
			
				453 Times
			
		
	  
				
								
		
			 
 
 
  
	 | 
	
	
		
		
		 If you're near campus tomorrow, I have a recovery USB for exactly this issue that I can let you use, it's not a big issue at all and it'll only take a few mins to fix. 
 
Edit: 
I should probably rephrase this to be a little less optimistic. Your computer can't find your OS for some reason, it made be that there's a hardware issue, or that there's some sort of software issue (corrupt files, etc) if it's the latter it'll be an easy fix, if it's the former there's not much I can do to help. 
		
	
		
		
		
		
			
				__________________ 
				Masters Biochemistry 
Honours Biology and Psychology
			 
		
		
		
		
		
						  
				
				Last edited by Tailsnake : 06-06-2011 at 12:40 AM.
				
				
			
		
		
  
	 | 
 
 
	 
	
		 	
	 
 
	
	
		
	
		
	
				
			
			 
			06-07-2011 at 10:49 AM
			
						
		 | 
		
			 
			
			#13
			
 | 
	
 
	| 
			
			
 
 Elite Member 
			
		
	
		
				
				
				
				Join Date: Sep 2009 
				
		
			Posts: 653
		 
 
	
Thanked: 
		
			
				50 Times
			
		
	 
 
Liked: 
		
			
				106 Times
			
		
	  
				
								
		
			 
 
 
  
	 | 
	
	
		
		
		I have a hard drive kit that you could use. It has things like sata to usb or esata to usb and ever other connection possible    
		
	
		
		
		
		
		
  
	 | 
 
 
	 
	
		 	
	 
 
	
	
		
	
		
	
				
			
			 
			06-07-2011 at 05:28 PM
			
						
		 | 
		
			 
			
			#14
			
 | 
	
 
	| 
			
			
 
 Member 
			
		
	
		
				
				
				
				Join Date: Jun 2011 
				
		
			Posts: 6
		 
 
	
Thanked: 
		
			1 Time
		
	 
 
Liked: 
		
			
				0 Times
			
		
	  
				
								
		
			 
 
 
  
	 | 
	
	
		
		
		 It really depends if your hard disk is damaged or not. If it is not damage, you can probably just plug it into another computer via cabling / docks to just pull the files out. If you did damage your hard disk, it depends on which part was damaged, if the readhead is damage, it will be an expensive and difficult ordeal to recover the data. If the disk is scratched, then some files might be corrupted but still readable. It mainly depends on the extent of your "boo boo" 
		
	
		
		
		
		
		
  
	 | 
 
 
	 
	
		 	
	 
 
	
	
		
	
		
	
				
			
			 
			06-17-2011 at 12:30 PM
			
						
		 | 
		
			 
			
			#15
			
 | 
	
 
	| 
			
			
 
 Elite Member 
			
		
	
		
				
				
				
				Join Date: Aug 2008 
				
		
			Posts: 5,014
		 
 
	
Thanked: 
		
			
				406 Times
			
		
	 
 
Liked: 
		
			
				2,312 Times
			
		
	  
				
								
		
			 
 
 
  
	 | 
	
	
		
		
		 I have to have my comp sent to the manufacturer so they can determine if I'm still eligible to be covered under the warrenty, so it'll be about 3 weeks until I can get my harddrive back to fiddle with.. staples says there is physical damage and it'll cost ~500$ to recover the files if they send it to a company in Toronto (clean room, professional business computer file recovery service)... :/ 
 
I'm not sure how qualified Staples' computer technicians are to diagnose this problem as it is... compared to somebody working for Best Buy or Futureshop. 
 
Thanks for the offered help though! 
		
	
		
		
		
		
		
  
	 | 
 
 
	 
	
		 	
	 
 
  
	
		
	| Thread Tools | 
	Search this Thread | 
 
	| 
	
	
	
	
	
	 | 
	
	
	
	
	
	
	
	 | 
	
 
 
	
		 
	
		 
		Posting Rules
	 | 
 
	
		
		You may not post new threads 
		You may not post replies 
		You may not post attachments 
		You may not edit your posts 
		 
		
		
		
		
		HTML code is Off 
		
	  | 
 
   
	 | 
	
		
	 | 
 
 
		 	
	 
 
 
 McMaster University News and Information, Student-run Community, with topics ranging from Student Life, Advice, News, Events, and General Help.
 
Notice: The views and opinions expressed in this page are strictly those of the student(s) who authored the content. The contents of this page have not been reviewed or approved by McMaster University or the MSU (McMaster Students Union). Being a student-run community, all articles and discussion posts on MacInsiders are unofficial and it is therefore always recommended that you visit the official McMaster website for the most accurate up-to-date information. 
 
 |     |