It's  WD My Passport Essential 
model is WDBAAA5000ABK-NESN 
500 GB
 
you can literally type in external harddrive and see the option "not recognized" in the google search bar. Unfortunately, lots of links come up. 
 
It's a fairly new harddrive, I've owned it less than a year. 
 
Ps: It shows up in Disk Management, but I just don't know what to do from there. 
 
I appreciate all the help 
