It's WD My Passport Essential
model is WDBAAA5000ABK-NESN
500 GB
you can literally type in external harddrive and see the option "not recognized" in the google search bar. Unfortunately, lots of links come up.
It's a fairly new harddrive, I've owned it less than a year.
Ps: It shows up in Disk Management, but I just don't know what to do from there.
I appreciate all the help