They default to the course syllabus and/or school policy, unless you have written proof you were told otherwise. I don't know what they'll do if it's not clear in the course outline, though - school policy is that late penalties are described in the course outline. What course is it?
The most compelling argument you have to support your case is that other students handed it in late and were not docked. Of course, this is only a valid argument if the other students did not have doctor's notes or MSAF to allow the late submission, AND if you can prove that other students did submit late.
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