Quote:
Originally Posted by grovad
I too was experiencing some godawful speeds just the other day. Reseting the modem and power-cycling the router did not help.
It appears to be fine now though. Blame Cogeco's wiring system; if your street is full of heavy users, it affects you as well.
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Well, just called them, dude was absolutely ****ing useless.
"Is it slow just at certain times of the day?"
"No, all the time."
"What website are you using to test your speed?"
"speedtest.net" (cuz it really ****ing matters)
"Have you tried connecting directly to the modem?"
"Yep, same speeds."
"oh okay..."
"Well I'll send a ticket to the maintenance and hopefully you'll hear something back back Tuesday"
"/facepalm irl"
etc
Didn't even suggest resetting the modem or anything, too bad I already did it anyways.
Been going on since last Sunday for us...
On a side note, the speed just dropped by 100% after calling them...