I had some money I needed to pay off so I paid it off using interac. But I can't access my grade report and course selection is blocked off for me. Isn't it supposed to be instant? I still haven't paid a bit of my tuition but I have until Sept 1st to do that right? My student account doesn't say I have any other payments to make.

Originally Posted by Harlequin90

I had some money I needed to pay off so I paid it off using interac. But I can't access my grade report and course selection is blocked off for me. Isn't it supposed to be instant? I still haven't paid a bit of my tuition but I have until Sept 1st to do that right? My student account doesn't say I have any other payments to make.

When you go to your account statement you don't see a negative amount in "payments received"?

Originally Posted by Harlequin90

I had some money I needed to pay off so I paid it off using interac. But I can't access my grade report and course selection is blocked off for me. Isn't it supposed to be instant? I still haven't paid a bit of my tuition but I have until Sept 1st to do that right? My student account doesn't say I have any other payments to make.

Transactions can take up to 4-5 business days to update in the system and show on your student account (if I'm not mistaken).

I'd wait until the end of the week and if there's still a problem, you can call them and ask.

Or, if it's a big problem for you right now, you could always just call right away and ask.

Originally Posted by Taunton

Transactions can take up to 4-5 business days to update in the system and show on your student account (if I'm not mistaken).

I'd wait until the end of the week and if there's still a problem, you can call them and ask.

Or, if it's a big problem for you right now, you could always just call right away and ask.

Apparently interac is suppose to be instantaneous:

** NEW ** Interac Online - allows you to make an online payment through our website and have it calculate instantly on your MUGSI Account Statement (access via "Pay Now" button once you confirm your Agreement)

Originally Posted by jhan523

Apparently interac is suppose to be instantaneous:

Interesting... well apparently it's not working quite as well as they say it does

Originally Posted by jhan523

When you go to your account statement you don't see a negative amount in "payments received"?

Yeah I see the negative amount but it still says 'your university account is overdue' when I go to grade report. And it doesn't say payments received, it says 'interac online payment pending'

you can try calling Phone: (905) 525-9140 ext: 24478 to help clarify things