I've activated my undergraduate email through mugsi and as a test i've tried to enter the mcmaster facebook network. The email to confirm was never sent to my inbox and as a second test my friend (who is in second year) sent me an email and it never went through. Can someone explain whats up? Thanks

Originally Posted by Con19

I've activated my undergraduate email through mugsi and as a test i've tried to enter the mcmaster facebook network. The email to confirm was never sent to my inbox and as a second test my friend (who is in second year) sent me an email and it never went through. Can someone explain whats up? Thanks

Takes time, try again in like 48 hours.

I have a better idea @ OP , first go to MUGSI and make sure you set your primary email as your hotmail/yahoo email not your [email protected].

Then go to facebook and try to get into the network and put the email as [email protected] NOT [email protected] aster.ca !! this will then send an email to your primary email set which is the hotmail or yahoo email.

Get it? I hope this helps.

In my experience the email takes a while to start working, but it'll work by September for sure.

Originally Posted by L'Étoile

I have a better idea @ OP , first go to MUGSI and make sure you set your primary email as your hotmail/yahoo email not your [email protected].

Then go to facebook and try to get into the network and put the email as [email protected] NOT [email protected] aster.ca !! this will then send an email to your primary email set which is the hotmail or yahoo email.

Get it? I hope this helps.

I did exactly what you said and it worked perfectly, so thankyou

What i'm wondering now is why would [email protected] work but not the MUSS account?

You basically have 2 emails the one @mcmaster.ca which is activated once u are made a student and they will send news to it etc and you can switch the primary email so all emails sent to @mcmaster.ca would be forwarded. The only way to see any email sent to @mcmaster.ca is if you either forward it to a hotmail email or actually just check the MUSS email as it automatically forwards to the MUSS

And you also have the MUSS email which is the undergraduate email i believe and it takes a shit load of time to work and its very stupid. Profs want you to use MUSS email to email them.

Long story short you have 2 emails basically one u can access and one u cant ...

Thanks so much! That was so much help