05-23-2010 at 01:37 PM
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#1
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OSAP log-in trouble.
so either there is a problem here, or i'm a total idiot:
i never kept track of my OSAP OAN number becuase i found it easier to remember my SIN number. the SIN option is gone now, and i have no clue what my OAN is.
for some reason, the security question answers i need to put in are incorrect (and i know there are only 2 possible answers, as they are first kiss & middle name) so i'm very confused.
is my OAN on any of OSAP documentation that I can check next time I go home? Or, who can I talk to about resetting those questions, etc?
I've even played around with capitalizations, etc. so unless I forgot my middle name while filling out the form the first time, there is an error?
Hope you can help, thanks!
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05-23-2010 at 01:43 PM
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#2
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Quote:
Originally Posted by danallan
so either there is a problem here, or i'm a total idiot:
i never kept track of my OSAP OAN number becuase i found it easier to remember my SIN number. the SIN option is gone now, and i have no clue what my OAN is.
for some reason, the security question answers i need to put in are incorrect (and i know there are only 2 possible answers, as they are first kiss & middle name) so i'm very confused.
is my OAN on any of OSAP documentation that I can check next time I go home? Or, who can I talk to about resetting those questions, etc?
I've even played around with capitalizations, etc. so unless I forgot my middle name while filling out the form the first time, there is an error?
Hope you can help, thanks!
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No, you won't find you OAN anywhere if you haven't written it down. Have you tried this: https://osap.gov.on.ca/OSAPSecurityW...ieve_oan.xhtml
__________________
Jeremy Han
McMaster Alumni - Honours Molecular Biology and Genetics
Pennsylvania College of Optometry at Salus University Third Year - Doctor of Optometry
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05-23-2010 at 01:46 PM
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#3
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Quote:
Originally Posted by jhan523
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yes, following that process requires me to answer my security questions...to which it does not accept my answers.
i guess i'll have to contact someone.
i can't find an email on the website, am i going to have call? |
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05-23-2010 at 02:00 PM
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#4
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Quote:
Originally Posted by danallan
yes, following that process requires me to answer my security questions...to which it does not accept my answers.
i guess i'll have to contact someone.
i can't find an email on the website, am i going to have call?
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Did your answers have spaces in them? Mine did, with the old format and now my answers are no longer working. Yay.
I think calling is our best bet.
danallan
says thanks to Lois for this post.
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05-23-2010 at 02:03 PM
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#5
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Quote:
Originally Posted by Jay
Did your answers have spaces in them? Mine did, with the old format and now my answers are no longer working. Yay.
I think calling is our best bet.
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I think you've figured it out. My answers probably did have spaces in them (at least for one of them).
I've looked at the options on the site, and unless they can help us on the phone we're going to have to go into an office (with the un-user friendly hours of 830-4 on weekdays). no way i'm taking a day off for that!
hopefully the phone will be our saviour. |
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05-24-2010 at 12:13 PM
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#6
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any idea if tomorrow i should call the osap head office or the mac financial aid office?
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05-24-2010 at 12:39 PM
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#7
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Quote:
Originally Posted by danallan
any idea if tomorrow i should call the osap head office or the mac financial aid office?
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I'd say OSAP because they're the ones that switched the secret password format. |
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05-24-2010 at 01:19 PM
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#8
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jack
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you can call your high school for your ont. education number...Check your old report cards/ any old education-related documents
danallan
says thanks to manu for this post.
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05-24-2010 at 06:22 PM
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#9
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Quote:
Originally Posted by manu
you can call your high school for your ont. education number...Check your old report cards/ any old education-related documents
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is it the same number?? |
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05-24-2010 at 10:40 PM
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#10
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Ugh! I can't log in either because of this change. So annoying! I'm not working until later this week, is there someone at Mac I can talk to?
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05-25-2010 at 04:59 AM
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#11
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i emailed mac financial aid (i'll let you guys know if i get a response)
if i don't hear from them by tomorrow i'm going to call them and the osap head office on my lunch wednesday to figure it out.
i can answer my secret questions over the phone if need be. this is so annoying.
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05-25-2010 at 10:32 AM
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#12
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Quote:
Originally Posted by danallan
any idea if tomorrow i should call the osap head office or the mac financial aid office?
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It's definitely the Mac financial aid office, but you can also go to any other financial aid office of any postsecondary institution that allows OSAP.
Quote:
Originally Posted by manu
you can call your high school for your ont. education number...Check your old report cards/ any old education-related documents
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Uhhh..actually your OEN is NOT the same as your OAN. Your OSAP access number (OAN) is specifically used only for OSAP.
And because of how ingenious OSAP is (note sarcasm), I'm pretty sure you can't get your password reset in any other way than by going in person to a financial aid office. But please let us know, danallan, when you find out by calling/emailing them! |
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05-25-2010 at 06:34 PM
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#13
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https://osap.gov.on.ca/prodconsum/gr...cont003357.pdf
we need to fill out this form and mail it in ASAP and they will mail us our OAN...so we can then begin filling out our OSAP applications.
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05-25-2010 at 06:39 PM
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#14
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Quote:
Originally Posted by danallan
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Seriously? Okay, let's just hope OSAP doesn't give us stupid problems next year... that's all I can be optimistic about. |
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05-25-2010 at 06:58 PM
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#15
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Quote:
Originally Posted by danallan
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Sweet, apparently we only need to get the principal or vice principal of a secondary (high) school to fill out this information. No busing all the way to Mac/UofT/Ryerson. Yay! |
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