Wait, I am a little confused.
As far as i know, the macpass is included in your tuition this year (for first year).
Are you sure your name isn't on the list? If you are enrolled in first year, your name should be on the list.
As for the OSAP, this is perfectly normal. Once you have completed your forms and submitted your application, OSAP and Mac will take some time to process it. Remember there are applications from the rest of the student body as well. When your OSAP comes in, it will go into your bank account. This usually happens sometime during September. When you get your OSAP, make your payment to the school. Remember there's late fees associated with this, so try to get it done asap.
In any case, speak to the reps at the first available time. This might all just be a misunderstanding.
Enjoy your frosh week!